Hybrid
Agency :
Havas Media Group
Job Description Summary :
Your role as a client leader is about understanding our clients in every way; being central to the relationship that Havas Media UK holds. You need to understand what’s keeping your client awake at night, you need to be deep into their business – both operationally and strategically, to be on hand as a partner to help navigate clients through this and offer a firm point of view. We expect you to spend time with your clients, be at their offices, and be on their speed dial. Job Description :
Managing Partner
Reporting To: Deputy Managing Director
Office Location: HKX Building, 3 Pancras Square, Kings Cross
About Havas Media Group
Havas Media Group is part of the sixth largest advertising network in the world, Havas Group, which is owned by French mass media holding company, Vivendi. We are headquartered out of St Pancras, London, and along with offices in Leeds, Manchester and Edinburgh, we operate globally. Our CEO is Patrick (‘Paddy’) Affleck. Our overarching mission is to make a meaningful difference to the brands, businesses, and lives of the people we work with.
Our solution is simple: we identify and create meaningful media experiences to deliver meaningful growth for our clients. In the last two years, we’ve undergone a transformation that’s seen us bind together nine agencies into three core agency brands and propositions:
Havas Media - through which we deliver meaningful outcomes through meaningful media
Havas Market - through which we help clients build meaningful retail experiences
Havas Entertainment - through which we help clients create meaningful moments in culture
In 2022, we’ve strengthened group-wide capabilities and expertise to match clients’ needs to unlock emerging growth opportunities in the ‘new economy’. Our acquisitions of leading agencies Search Laboratory, additive+ and Expert Edge are helping turbocharge our capabilities in search, DCO and ecommerce – with more to come. We also launched a dedicated B2B division, Havas Business, to help clients seize on the huge opportunity of B2B marketing for clients.
We successfully won 16 new clients and retained a further 5, including BBC, Matalan, British Red Cross, Bumble, Bethesda and Dr Marten. We have also recently won a number of industry awards, Beer and Pub Association IPA Effectiveness Silver, BBC Outdoor Media awards Brand Building (Gold), Domino’s Outdoor Media awards Cross Format (Gold), Maersk Grand Prix for Effectiveness with WARC and Kia, Best Use of Search in the UK Search awards. Above are some of the reasons why we’re on Campaign’s ‘Best Place to Work’ list each year and our Talent team has been awarded the IPA Gold CPD Accreditation. But we’re more than just great work and awards. Havas Media Group is a place where you can make things happen by pursuing your professional and personal dreams. As such, we’ve also launched the ‘Meaningfully Daring Side Hustle’ programme, while Havas Boost announced its first investment into STEM educational toys business, Ambessa Play.
The Role
Your role as a client leader is about understanding our clients in every way; being central to the relationship that Havas Media UK holds. You need to understand what’s keeping your client awake at night, you need to be deep into their business – both operationally and strategically, to be on hand as a partner to help navigate clients through this and offer a firm point of view. We expect you to spend time with your clients, be at their offices, and be on their speed dial.
Internally you help bring the best of what we have to offer to bear; working closely with all teams to ensure the work is on brief and up to standard. You are the client inside. You galvanise internal teams around a challenge and bring in relevant teams as and when needed.
A talented leader with experience and conviction to inspire teams to deliver the best work of their career. As the senior most client contact your background in media must be solid with a broad understanding of full service marketing and our offering in supporting all areas of this. You set the tone for your team in terms of behaviours and expectations and are ultimately responsible for the relationship with the client.
This role will be in the Luxury and Retail Client team with DeBeers, Hermès and Wolverine as anchor clients. The scope of the work is international, but the role is based in the UK. We operate a hybrid global-local model, and you would be expected to liaise with multiple local senior leads to achieve alignment to the global strategy and future proof.
- DeBeers an international company that specializes in diamond and jewellery retail, diamond trading and manufacturing. In 2022 DeBeers launched their new brand campaign, the first for some time, Lupita Nyong’o as its first Global Ambassador and there is more to come in 2025. Active in UK, France, China, Hong Kong/Taiwan, US
- Hermès International sometimes also referred to as Hermès of Paris or Hermes, is consistently ranked as the world's most valuable luxury brand. It is an iconic brand selling leather goods, lifestyle accessories, furniture, fragrances, watches, jewellery, ready-to-wear and saddlery. Remit will be specifically UK for this role.
- Wolverine Worldwide has amassed an impressive portfolio of owned and licensed brands. From extreme industrial occupational safety footwear, to outdoor high performance outerwear, to everyday accessories, Wolverine Worldwide makes quality products that meet the diverse demands of countless consumers including Merrel, Saucony, and Sweaty Betty to name a few. Active in EMEA and US
- Yet to be announced: A premium luxury travel company known for crafting bespoke high-end travel experiences, with a diverse portfolio that includes high-end, tailored journeys and exceptional cruises. Markets inc UK, US and AU
As Managing Partner, you would also be tasked with growing the Luxury and Retail department - clients and team, leading on all pitches, and new business and marketing opportunities. Improving ways of working across the wider Global team to ensure optimum delivery will also be key.
What behaviours we need from you:
- You are your clients’ ‘go to’, you deliver a pov and perspective that your client respects.
- Constantly thinking about their problems as your own, finding ways to fix them, an extension of their team
- Deliver a strong client growth strategy, through forward planning to future proof working
- Growing your client’s business through our diversified services – across Data, Content etc
- Sitting on the agency management team, you will shape and develop the agency’s direction of travel, strong delivery of agency objectives, vision, improve ways of working and contribute to new business.
Responsibilities
Client Management:
- Client confidante; debates and supports, tackles challenges as a team
- Set the team expectations from operations through to Mx, strategy and data
- Keep clients up to date on industry trends and what this means for their business
- Bring new news to clients; we lead in our expertise, we don’t follow / respond
- Place the client’s needs at the heart of all delivery and build strong, meaningful relationships
- ‘Sell in’ annual plans / large Mx briefs across all channels to senior clients
- To have completed Client Development Plans
- Work seamlessly with all teams to ensure brilliant thinking is turned into brilliant implementation
- Within all annual planning and strategic/planning pieces include a ‘source of growth (SOG)’ using the Analytics Team benchmarks and applying a contribution to conversation from media
- Challenge strategy and ideas to ensure they are remarkable and inspirational for our clients
- Recognise new areas of income via a strong understanding of the services Havas Media Network offers
Commercial:
- Provide timely, accurate billings projections and keep commercial reports and forecasts updated
- Understand specific client needs and work with the wider HMN capabilities to create and develop tailor made services and solutions
- Make new business everybody’s business - act as an agency leader in new business by supporting new business and marketing in all areas including PR, case studies and award entries
- Share responsibility with the rest of the management team for developing new revenue streams
- Supervise / undertake additional projects beyond client responsibilities as requested
Agency Leadership and People Management:
- Work with the rest of the agency management team forming a high performing senior management team that inspires development across all corners of the agency
- Engender an agency culture and an agency belief that allows people to suggest their own thoughts around the service we deliver for our clients
- Instil a culture throughout the agency founded on our common and shared values
- Provide a support framework that allows people to enjoy the work they do, feel supported and recognised with continual communication
- Ensure the agency output is grounded in client needs but also delivers the ambitions of the agency
- Work as a collaborative positive team player across Havas Media Group, actively supporting each other and sharing learnings
- Ensure the appraisal process is kept to for direct reports, taking ownership of your own skills development with full commitment and attendance to all training and development sessions
- Take a pro-active view to talent management within your team, optimising the development opportunities for others
What’s on offer from Havas:
We want you to do the best work of your career. To support you in managing your career, as well as your commitments and priorities in your life. We have created a modern, market leading approach to personal benefits, wellbeing, and care:
- We have shown at Havas, that we can all work productively in a new Hybrid manner
- To give you even more flexibility, and support a better balance between work and life, Havas employees are given the opportunity to work remotely from anywhere in the world for up to 4 weeks per calendar year.
- Alongside a generous holiday allocation and birthday off, we are all allocated one day per quarter as mental health days. These are simply days you can take off, guilt free and without eating into your holiday allowance
- We have modernised and introduced a market leading parental package for our employees. The Parental Life at Havas policy enhances, broadens, and encourages the uptake of parental leave for all parents, regardless of gender, type of relationship, type of parentship or any other potentially defining characteristic. This means:
- Up to 6 months equal parenthood leave, paid at 100%*
- Parental Support & Fertility Support Loans
- Pregnancy Support, Coaching & Pregnancy Loss Leave
- Return to Work Support System
- We also haven’t forgotten about those benefits that make a meaningful difference to you, from a Havas Pension Scheme, Group Income Protection and free Mortgage Advice to retail discounts with Havas Perks and Health Insurance, we have you covered and much more!
#LI-TA1
Contract Type :
Temporary
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
